Catalog Details

Purchase course codes to distribute to other users to redeem Crisis Management 101: Principles & Foundations.

Duration: Approximately 90 minutes

Course Description:

When we think about crisis management it can often feel a little daunting and overwhelming. This course simplifies crisis, incident, and emergency management down to their core components. The aim is to upskill individuals to promote and support the proactive response to an event, ideally it should be taken by all employees in an organization to establish a baseline understanding and create a proactive culture of crisis prevention. This course is a great induction tool. Concepts will be introduced to help trainees in the early identification and escalation of potential crisis situations and understand why this early escalation is so important.

Course Objectives:

• Define crisis, emergency, and incident to identify appropriate levels of response
• Discuss the common themes of a crisis, an emergency, and an incident
• Understand the impacts of a crisis using the PEARL Method
• Identify methods to prevent a crisis
• Explain basic crisis response techniques

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Purchase course codes to distribute to other users to redeem Hazmat General, Safety and Security Awareness Training.

Duration: Approximately 90 minutes

Course Description:

If your company ships hazmat or dangerous goods, the U.S. Department of Transportation requires the general awareness, safety and security training specified in 49 CFR Part 172.704 be taken every three years. This course meets the general awareness, safety and security training requirements.

This course covers:

• An introduction to hazardous materials
• Why training is important and what the requirements are
• Which agencies set the requirements, and the publications which state their requirements
• The transport chain, including shipper and operator responsibilities within it
• Hazmat classifications
• General packing requirements and proper package selection
• How to mark and label packages correctly
• How to correctly document hazmat shipments

Please Note: This course is an overview of the regulations, and is not for qualification or certification. This course is NOT for personnel who are responsible for acceptance checklists and regulatory review to determine compliance for a given shipment. Employees responsible for determining if packages comply with relevant regulations and employees responsible for certifying shipments (by signing a dangerous goods declaration or hazmat bill of lading) will require additional training as specified by their employer.

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Toolkit Description:

The Exercise toolkit is the perfect starting point for organizations looking to test their crisis management plans through an interactive tabletop exercise. Planning and preparing an exercise can be a time consuming and onerous task, requiring specialist support and input. This toolkit provides you with everything you need to exercise your emergency response arrangements, no matter your previous levels of knowledge and experience. The toolkit contains your initial invitations, power point presentation, comprehensive facilitators pack and is written and designed as if our experienced consultants are sat on your shoulder, guiding you throughout. The scenario simulates an attack on your premises, resulting in the need to launch your crisis management plan, consider your key priorities and discuss the long-term recovery needs of your organization.

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Template Description:

Crisis and Emergency Management Plans are the core underpinning of your organization’s preparedness, they set out who should do what, when, where, why and how, promoting collaboration and effective working practices. Writing crisis or emergency plans can be an extremely difficult and complex task. The content of plans underpins our entire response effort and must be clearly understood by everyone. The person given the task of writing plans is often a double hatted role and therefore ‘non expert’, but clearly have excellent knowledge and experience of their respective organization. We want to support you in writing plans that are fit for purpose. The best plans are a handrail in guiding companies while allowing elements of free-thinking and flexibility. Our plan template is simple, easy to follow and is designed to help companies create a plan which meets your needs. This item will provide structure and guidance for the creation of a crisis response plan. It contains a downloadable template and an instructional video, everything you need to create the foundations for an effective crisis management program.

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