Consulting Solutions

Course Overview: 

Crisis, incident, and emergency management requires personnel to make high stakes decisions under time pressure and often with little information; they are potentially some of the most challenging and stressful situations that your personnel will ever face.   

Have you ever wondered why some people seem to respond and carry out their roles and responsibilities with effortless ease, while others, extremely intelligent and capable individuals, seem to struggle?  

CHEMTREC’s Crisis Solutions team is delighted to invite you to participate in this virtual workshop where together, we will explore the psychology behind incident command. The session will introduce and explore the non-technical skills which are a key part of our decision-making process: situational awareness, decision making, leadership, teamwork, and the ability to cope with mental fatigue. We will go on to explore the barriers which inhibit our ability to utilize these skills sets during incidents, and solutions to overcome these barriers.  

This workshop will be split into three two-hour sessions. This workshop will provide a solid foundation and understanding of the psychology of critical decision-making during a crisis and why crisis and emergency management plans, training, and exercising is only the start of your journey towards organizational resilience. In this session we will focus on the human element of crisis management. We can have the best policies, plans and procedures in place, but it is our people that bring these elements to life. This interactive and engaging session will provide value, guidance, and support for all attendees regardless of their crisis management experience or level of maturity in this space. 

Crisis Academy Purchase Agreement

This purchase grants me license to use this material within my organization, but does not grant me the right to distribute any of the material outside my organization, or to sell or market any of the material. CHEMTREC®’s TERMS OF USE and PRIVACY POLICY apply to this site and any materials I purchase from it. I further acknowledge that the information contained in this material is not legal advice and is to be used at my own risk and discretion. CHEMTREC® does not make any representations, warranties or assume any liability based on my use of, or reliance on, information in this material.

Duration: Approximately 90 minutes

Course Description:

When we think about crisis management it can often feel a little daunting and overwhelming. This course simplifies crisis, incident, and emergency management down to their core components. The aim is to upskill individuals to promote and support the proactive response to an event, ideally it should be taken by all employees in an organization to establish a baseline understanding and create a proactive culture of crisis prevention. This course is a great induction tool. Concepts will be introduced to help trainees in the early identification and escalation of potential crisis situations and understand why this early escalation is so important.

Course Objectives:

• Define crisis, emergency, and incident to identify appropriate levels of response
• Discuss the common themes of a crisis, an emergency, and an incident
• Understand the impacts of a crisis using the PEARL Method
• Identify methods to prevent a crisis
• Explain basic crisis response techniques

Add a maximum of 1 course for yourself to your cart.

Crisis Academy Purchase Agreement

This purchase grants me license to use this material within my organization, but does not grant me the right to distribute any of the material outside my organization, or to sell or market any of the material. CHEMTREC®’s TERMS OF USE and PRIVACY POLICY apply to this site and any materials I purchase from it. I further acknowledge that the information contained in this material is not legal advice and is to be used at my own risk and discretion. CHEMTREC® does not make any representations, warranties or assume any liability based on my use of, or reliance on, information in this material.

Please note: Depending on your current level of crisis maturity, we would always recommend that you complete Crisis Management 101, before completing the Incident Response 101 course.

Duration: Approximately 2 hours

Course Description:

During times of crisis, our people are required to think, act and feel very differently from day-to-day business, this course is designed primarily for those with a response role in an incident, emergency or crisis situation. We explore the key skills required for an effective response to an incident, emergency, or crisis and introduce the concept of non-technical skills. We explore how we develop, and effectively utilize those skills to enhance our response.

Course Objectives:

• Identify and enhance personal leadership and decision-making styles and explore the most efficient styles given the dynamics of the incident
• Explain situational awareness tools and techniques which allow leaders and teams to “get ahead of the curve” in an incident, gain control and take proactive decisions
• Explore tools and techniques to deliver clear, concise, and accurate briefings to relevant stakeholders to achieve shared situational awareness
• Discuss how to enable timely, sound, and defensible decisions to be made which positively and proactively impact the course of the incident

Add a maximum of 1 course for yourself to your cart.

Crisis Academy Purchase Agreement

This purchase grants me license to use this material within my organization, but does not grant me the right to distribute any of the material outside my organization, or to sell or market any of the material. CHEMTREC®’s TERMS OF USE and PRIVACY POLICY apply to this site and any materials I purchase from it. I further acknowledge that the information contained in this material is not legal advice and is to be used at my own risk and discretion. CHEMTREC® does not make any representations, warranties or assume any liability based on my use of, or reliance on, information in this material.

Toolkit Description:

The Exercise toolkit is the perfect starting point for organizations looking to test their crisis management plans through an interactive tabletop exercise. Planning and preparing an exercise can be a time consuming and onerous task, requiring specialist support and input. This toolkit provides you with everything you need to exercise your emergency response arrangements, no matter your previous levels of knowledge and experience. The toolkit contains your initial invitations, power point presentation, comprehensive facilitators pack and is written and designed as if our experienced consultants are sat on your shoulder, guiding you throughout. The scenario simulates an attack on your premises, resulting in the need to launch your crisis management plan, consider your key priorities and discuss the long-term recovery needs of your organization.

Add a maximum of 1 toolkit for yourself to your cart.

Crisis Academy Purchase Agreement

This purchase grants me license to use this material within my organization, but does not grant me the right to distribute any of the material outside my organization, or to sell or market any of the material. CHEMTREC®’s TERMS OF USE and PRIVACY POLICY apply to this site and any materials I purchase from it. I further acknowledge that the information contained in this material is not legal advice and is to be used at my own risk and discretion. CHEMTREC® does not make any representations, warranties or assume any liability based on my use of, or reliance on, information in this material.

Template Description:

Crisis and Emergency Management Plans are the core underpinning of your organization’s preparedness, they set out who should do what, when, where, why and how, promoting collaboration and effective working practices. Writing crisis or emergency plans can be an extremely difficult and complex task. The content of plans underpins our entire response effort and must be clearly understood by everyone. The person given the task of writing plans is often a double hatted role and therefore ‘non expert’, but clearly have excellent knowledge and experience of their respective organization. We want to support you in writing plans that are fit for purpose. The best plans are a handrail in guiding companies while allowing elements of free-thinking and flexibility. Our plan template is simple, easy to follow and is designed to help companies create a plan which meets your needs. This item will provide structure and guidance for the creation of a crisis response plan. It contains a downloadable template and an instructional video, everything you need to create the foundations for an effective crisis management program.

Add a maximum of 1 template for yourself to your cart.

Crisis Academy Purchase Agreement

This purchase grants me license to use this material within my organization, but does not grant me the right to distribute any of the material outside my organization, or to sell or market any of the material. CHEMTREC®’s TERMS OF USE and PRIVACY POLICY apply to this site and any materials I purchase from it. I further acknowledge that the information contained in this material is not legal advice and is to be used at my own risk and discretion. CHEMTREC® does not make any representations, warranties or assume any liability based on my use of, or reliance on, information in this material.