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Please note: Depending on your current level of crisis maturity, we would always recommend that you complete Crisis Management 101, before completing the Incident Response 101 course.
Duration: Approximately 2 hours
Course Description:
During times of crisis, our people are required to think, act and feel very differently from day-to-day business, this course is designed primarily for those with a response role in an incident, emergency or crisis situation. We explore the key skills required for an effective response to an incident, emergency, or crisis and
introduce the concept of non-technical skills. We explore how we develop, and effectively utilize those skills to enhance our response.
Course Objectives:
- Identify and enhance personal leadership and decision-making styles and explore the most efficient styles given the dynamics of the incident
- Explain situational awareness tools and techniques which allow leaders and teams to “get ahead of the curve” in an incident, gain control and take proactive decisions
- Explore tools and techniques to deliver clear, concise, and accurate briefings to relevant stakeholders to achieve shared situational awareness
- Discuss how to enable timely, sound, and defensible decisions to be made which positively and proactively impact the course of the incident
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Duration: Approximately 90 minutes
Course Description:
If your company ships hazmat or dangerous goods, the U.S. Department of Transportation requires the general awareness, safety and security training specified in 49 CFR Part 172.704 be taken every three years. This course meets the general awareness, safety, and security training requirements.
This course covers:
- An introduction to hazardous materials
- Why training is important and what the requirements are
- Which agencies set the requirements, and the publications which state their requirements
- The transport chain, including shipper and operator responsibilities within it
- Hazmat classifications
- General packing requirements and proper package selection
- How to mark and label packages correctly
- How to correctly document hazmat shipments
Please Note: This course is an overview of the regulations, and is not for qualification or certification. This course is NOT for personnel who are responsible for acceptance checklists and regulatory review to determine compliance for a given shipment. Employees responsible for determining if packages comply with relevant regulations and employees responsible for certifying shipments (by signing a dangerous goods declaration or hazmat bill of lading) will require additional training as specified by their employer.
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