Recording: More Than a Call Center: Why Communication Matters in a Crisis
Recorded on Monday, October 30, 2023
A crisis can strike without warning, when it is least expected, and have huge potential to create negative headlines, damage share prices, and destroy reputations that have been built over decades. Even small-scale incidents can quickly lead to crisis situations, and companies should be prepared to respond and communicate with clarity, confidence, and compassion. Even when media pressure is at its most intense, there is a need to engage with both internal and external stakeholders.
To understand why communication is so important in a crisis, CHEMTREC’s Crisis Solutions team has partnered up with Mark Wenham, a world-renowned expert in media and communications, to deliver an insightful webinar on the strategies and tools needed to protect your organization's reputation, maintain stakeholder trust, and emerge stronger from any crisis.
- Gareth Black, CHEMTREC Crisis Solutions
- Chris Scott, CHEMTREC Crisis Solutions
- Mark Wenham, M Wenham Consulting Ltd.